Reference

Open legal terms before your account

We put account access rules, wallet checks, data use, cookies and dispute contacts on this legal page so you can read them before you open your account.

Local-law accessAccount terms firstDANA and QRIS contextCookie choicesLegal contact paths
mimi88 Open legal terms before your account
CONTACT ROUTES

Check policy contacts inside your account

Legal questions need a clear route, not a generic inbox loop. After login, we show the same contact paths in the footer and account menu so you can raise access, data or wallet-record questions with the right team. Keep your username, registered phone number and payment reference ready; those details help us trace DANA, OVO, GoPay or QRIS records without asking you to repeat the same request.

Team online

Live chat

Use live chat from the lobby footer between 09:00 and 01:00 WIB for policy questions that need quick routing. We may ask for your username and the payment rail involved, such as QRIS or DANA.

WhatsApp desk

Message the WhatsApp contact shown after login when you need to attach screenshots of account alerts, wallet receipts or access messages. For legal requests, we will move the case to a recorded ticket.

Email record

Send formal data changes, account closure requests or dispute material to [email protected]. Include your registered mobile number, transaction time in WIB and any DANA, OVO, GoPay or QRIS reference.

DATA RIGHTS

Manage legal data requests at mimi88

Your legal record is tied to your account, not to a single game session. We keep login events, wallet references, cookie choices and support tickets so we can answer disputes, detect account…

Account data

We collect the details needed to run your account: username, registered phone number, login time, device type and security changes. You can ask us to correct inaccurate profile data through Account > Profile.

Payment records

Wallet references from DANA, OVO, GoPay and QRIS are stored with transaction time, amount and account name where available. These records help us handle disputes, failed credits and withdrawal verification.

Cookie choices

Cookies keep login status, language choice and basic security signals on Android Chrome, iPhone Safari and other current browsers. You can clear them in your browser, but some account checks may repeat.

Security steps

If we see unusual login attempts, we may pause sensitive actions until you confirm a code or answer account checks. The path is Account > Profile > Security, with support available during WIB hours.

Record retention

We keep legal, wallet and support records only as long as needed for account operation, dispute handling, security checks and law-related duties. When a record is no longer needed, we reduce or remove it.

Change requests

To request correction, access or closure, contact [email protected] from the email tied to your account. We may verify your phone number and a recent wallet reference before making changes.

Ask legal questions before joining

Legal answers should be easy to find before you create an account or send wallet funds. These questions cover access, data use, cookies, payment records and how to contact us when something needs review. If your case involves local law, we may ask where your account is being accessed from and whether your payment record matches your registered details.

Your account is covered by the terms shown on this legal page, the wallet rules in the cashier flow and any account notices shown after login. Access depends on local law and is available only where local law permits.

Not always. Location, local law and account checks can affect access. If your device or wallet record raises a legal-access question, we may ask for added confirmation before sensitive account actions continue.

Payment proof helps us match your account to DANA, OVO, GoPay or QRIS activity when a credit, withdrawal or dispute needs checking. We ask for the smallest record needed, usually a reference and time.

Start from Account > Profile for basic profile changes. For legal data requests, email [email protected] from your registered email and include your username, phone number and the field you want checked.

Wallet records are kept for account operation, dispute handling, security checks and law-related duties. We do not keep them longer than needed for those purposes, and we reduce or remove records when they expire.

We use cookies for login status, session safety, language choice and fraud checks. If you clear cookies in Android Chrome or iPhone Safari, you may need to sign in again and repeat security checks.

Send disputes, closure requests or formal data questions to [email protected]. We may route urgent access issues through live chat first, but formal changes need a recorded request tied to your account.