Reference

Open mimi88 with Clear Data Terms

Your account, wallet, and device data are handled under this Privacy Policy before you open Live Football Odds, Genie Three Wishes, or wallet actions with DANA, OVO, GoPay…

Account dataWallet recordsCookie controlsWIB privacy support
mimi88 Open mimi88 with Clear Data Terms
CONTACT ROUTES

Contact Us About Privacy Rights

Privacy questions need a clear path, so we keep contact routes close to the account area. Use live chat for quick checks, WhatsApp when you need to send a screen capture, or email for formal data requests. Our support desk is staffed daily from 09:00 to 01:00 WIB, and we may ask you to confirm your phone, email, or recent wallet channel before discussing account records.

Team online

Live chat

Open live chat from the lobby footer and choose Privacy Policy. We can explain cookie choices, account logs, and basic wallet record handling after you confirm the phone number linked to your account.

WhatsApp

Message our WhatsApp team from the contact page when you need to attach a DANA, OVO, GoPay, or QRIS screen capture. We mask unrelated details before sending the request to the privacy desk.

Email

Email privacy requests to our support mailbox with your username, saved phone, and the account step involved. For changes or deletion requests, written email keeps the request trail clear for you and us.

CONTROL CHECKS

Check Your Data Controls

Your privacy controls sit beside account security because the same checks protect both your access and your data.

Account profile records

We collect the username, phone, email, password hash, and verification status needed to keep your account reachable. If you change Profile > Personal Details, the old value may remain in security logs for a limited record period.

Wallet context

For DANA, OVO, GoPay, and QRIS, we store transaction references, time stamps, amount fields, and approval results. We use them to reconcile your wallet, answer disputes, and detect mismatched account ownership.

Cookie choices

Cookies help keep your session active, remember language choice, and measure page errors. You can clear them in your browser settings; if you do, we may ask for sign-in again on your next visit.

Device checks

We log IP address, device type, browser version, and session time when you sign in. These records help flag unusual access, such as a new device reaching your account right after a password change.

Retention handling

We keep account, wallet, and support records while your account is active and as long as legal, payment, or security reasons require them. After that, we delete, aggregate, or de-identify records where practical.

Change requests

To correct or remove personal data, contact support with your username and saved phone. We verify ownership first, then tell you what can be changed, what must be kept, and why.

Browse Privacy Policy Questions

These questions focus on how this Privacy Policy works when you create an account, sign in, use payments, browse games, and contact support. We answer in plain language so you know what data we handle and what choices you can make before you open an account or continue using the lobby. Access and eligibility depend on local law and are available only where local law permits.

We collect the details you enter, such as username, phone, email, and password credentials, plus the time your account was created. We use those records to secure sign-in, reach you about requests, and keep the wallet tied to you.

We store transaction references, timestamps, channel names, and status results from DANA, OVO, GoPay, and QRIS actions. We do not need your full app login. Those records help match wallet activity with your account.

Contact live chat, WhatsApp, or email and provide your username plus saved phone number. We verify account ownership before sharing or changing records, then explain what can be edited and what must remain for legal or payment reasons.

Device and IP records help us recognize your sign-ins and spot unusual access patterns. You can see active sessions under Profile > Security, and support can help close sessions you do not recognize.

Cookies may remember session state, language choice, and pages you opened, including casino or sportsbook areas. They do not replace account records. You can clear cookies in your browser, though you may need to sign in again.

You can request deletion through email or WhatsApp after confirming your account details. Some wallet, security, or support records may need to stay for legal, payment rail, or dispute reasons before removal is possible.

Live chat is staffed until 01:00 WIB. If you contact us after that, send an email with your username and request type; we will queue it for the privacy desk and reply after verification.